Shipping policy

OVERVIEW

Welcome to Classique Fit! We are dedicated to delivering your orders safely, efficiently, and on time. This Shipping Policy explains how we process, ship, and deliver your orders. This policy outlines our shipping timelines, rates, and procedures.

SECTION 1 – DELIVEREY TIMEFRAME

Lagos Deliveries: Orders are typically delivered within 1–3 business days (additional charges may apply).

Outside Lagos: Delivery to other states usually takes 3–7 business days, depending on the location.

Note: While we strive for speed, delivery times may be affected by unforeseen external factors such as weather, traffic, or public holidays.

SECTION 2 – DELIVERY LOCATIONS

We delivers to all 36 states in Nigeria, including the Federal Capital Territory (Abuja).
International shipping may be available upon request. Please contact us for inquiries regarding international deliveries.

SECTION 3 – SHIPPING FEES

Within Lagos State: ₦3,000

Interstate Deliveries: ₦5,000 

Shipping fees are subject to change and will be confirmed at checkout.

SECTION 4 – ORDER PROCESSING

Orders are processed Monday to Friday, excluding public holidays.

Orders placed after 5:00 PM, on weekends, or on public holidays will be processed on the next business day.

SECTION 5 – DELIVERY PARTNERS

We partner with trusted courier services to ensure your items arrive in excellent condition. Once your order has been shipped, you will receive tracking details for easy monitoring.

SECTION 6 – ORDER TRACKING

After your order is shipped, a tracking number will be sent to you via email or message. You can track your package using the courier’s platform or contact us directly for assistance.

SECTION 7 – FAILED DELIVERY ATTEMPTS

To ensure successful delivery, please provide a precise address and reachable phone number.

If an attempt is unsuccessful due to an incorrect address or unavailability, we will contact you to arrange a redelivery. Please note that additional shipping charges will apply for redelivery.

If we are unable to reach you after three (3) delivery attempts, the order will be returned to our warehouse and canceled.

We will contact you to arrange a redelivery (additional charges may apply).

If we are unable to reach you after three delivery attempts, the order may be canceled.

SECTION 8 –  RETURNS AND EXCHANGE

For information on returns or exchanges, please refer to our Return Policy.

SECTION 9 – LOST OR DAMAGED ITEMS

Your satisfaction is our priority. In the rare event of a logistics issue:

Damaged Goods: If your order arrives damaged, please email us within 24 hours at classiquefit@gmail.com with your order number and photos of the damage.

Lost Packages: If your order is significantly delayed or lost in transit, we will work with our courier partners to resolve the issue or provide a replacement.

SECTION 10 – CONTACT US

For any questions regarding your shipment, our team is here to help:

Email: classiquefit@gmail.com

Phone: 08173404836